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  • What to wear and how to dress when in Iceland?

    Essentials for any season:

    Comfortable shoes: Iceland is still relatively rugged, even around popular tourist sites, so even when on a short break, make sure to bring shoes that are good for walking on uneven and rough ground.

    Outerwear: Always bring a wind- and waterproof jacket, and maybe even trousers. Out in the country when exposed to the elements there is no reason for the clothing to prevent you from sightseeing.

    Evening wear: Casual or casual smart clothing is suitable but not compulsory for the evening. If you feel like getting out of your hiking clothes, however, feel free to dress up. Icelanders are rarely seen in shorts or t-shirts at restaurants during the evening. We recommend choosing items that can do double-duty like polo shirts that can go seamlessly from sightseeing to dinner at a restaurant.

    Swimwear: Icelanders love swimming so always bring a swimsuit, although it’s also possible to rent them at the swimming pools.

    When travelling in winter:

    In addition to the aforementioned essentials, if travelling to Iceland in wintertime we‘d also recommend bringing:

    Hats, scarves, gloves: It‘s no surprise to anyone that winter in Iceland can be cold, but luckily the dry climate means that it is relatively easy to “dress off the cold“ as we say in Iceland. So bringing a woolly hat and gloves and scarves should keep you safe from the sneaky winter winds.

    Waterproof shoes: There is no worse feeling in the world than having wet feet. When in Iceland during the winter you should be prepared for snow and rain so bring shoes that can handle cold and wetness. Wellies are usually not great because they will get really cold, really fast. Woolly socks will keep your feet warm and snug and bringing an extra pair of socks in case you do get wet is not a bad idea.

     

  • Do travelers need to bring a passport around Iceland?

    Yes! A passport or other travel document accepted by Icelandic authorities valid at least three months beyond intended stay is required for visitors to Iceland. For further information, visit www.utl.is

    Once in Iceland, it’s not essential to keep the passport on you at all times; but be sure to have some kind of identification card, such as a driving licence.

  • What should I bring on the tour with me?

    Although depending on the nature of the tour, the Icelandic unpredictable weather usually means to pack warmer clothes and leave the shorts at home.

    For hiking or a lot of walking, a good pair of waterproof boots that are sturdy for walking on uneven paths are recommended. It’s essential to bring a rainproof jacket year-around, and in winter (or if the plan is to visit a glacier) to add rainproof pants as well.

    For a more detailed breakdown, check out our handy blog on what to pack for your Iceland tour or see the visual below.

    Refreshments will also depend on the tour. On the multi-day guided tour, it’s welcome to bring own snacks, but the guide may also stop at local gas stations that offer a selection of snacks, and sometimes hot food as well.

  • What should travelers wear in Iceland?

    Year-around in Iceland, we recommend to bring layers – just how many depends on the season and the activity lined up.

    In the winter, leggings or long-johns under pants are ideal, as well as a fleece sweater over a shirt and under a winter coat. The winds can be strong in Iceland, so bring a hat, as well as gloves.

    Summers can still be fairly chilly. It is recommended to prepare for colder weather (compared to other places for the summer) as the climate changes fairly quickly. The wind makes one feel a bit cool although the temperature on the thermometer might suggest otherwise.

    Water proof boots and a waterproof jacket are very important as well. With the rain in Iceland (coming from side-ways!), it is not common to use an umbrella because the winds are strong.

    An itemized list of recommended wardrobe for Iceland:

    • The inner layer could be lightweight woolens or fleece, a sweater or cardigan.
    • The outer layer should be wind- and a rainproof.
    • Gloves and hats are recommended when sailing, going on hikes and on glaciers.
    • Wear solid boots, waterproof shoes or sturdy rubber boots with a solid sole both in the summer and winter.
    • Clothing tends to be casual in Iceland and acceptable also in finer restaurants.
    • Bathing suit, to enjoy all the wonderful geothermal swimming pools dotted around the country.

    Keep in mind that good sturdy shoes that are good for hiking are essential. Most tours will travel to rugged areas, so be prepared! It might be best to bring sneakers and a pair of hiking friendly and waterproof boots.

    If you are keen to learn more about what to wear in Iceland, read this feature that has further information and a handy visual.

  • Medical assistance

    General information, including nurse’s assistance and consultation services can be obtained by calling 1700 or +354 544 4113. 

    Should travelers need an appointment with a primary health doctor in the event of sickness, minor injuries, and maternal care, walk-in services are available from 8-17 (5 pm) at 19 different clinics in Reykjavik city. Walk-in service on weekends is available from 9-23 (11 pm) at Austurver, Haaleitisbraut.

    In the event of a severe medical emergency requiring an ambulance, dial 112 to speak to an emergency dispatch officer.

    The accident and emergency unit for severe accidents, acute illness, poisoning, and rape is located in Landspitali University Hospital in Fossvogur. The telephone number is +354 543 2000.

    The emergency unit at the Hringur Children’s Hospital is responsible for treating ill children and adolescents (up to the age of 18). The emergency unit is open around the clock. Emergency unit phone number is +354 543 3700.

  • Are all tours on your website operated by Iceland Travel?

    No, not all tours offered are operated by Iceland Travel. Iceland Travel works with local experts all around Iceland, Greenland, and the Faroe Islands. So, some of our tours will be operated by a qualified and vetted third-party supplier.

  • Practical information about Greenland

    The remote location and island status of Greenland means that virtually all items must be imported; hence, even everyday items cost more than they do in Iceland or Denmark (which Greenland is a part of) or are simply sold out.

    Accommodations tend to be small in size, due to high cost of importing building materials.  Repairs might also take a while, due to spare parts or tools being imported.

    Greenlandic travel infrastructure is not comparable with Western standards and service is often more relaxed then you will find elsewhere.  Most towns and villages have limited resources of planes, boats, helicopters and guides, so even with the best preparation possible, unexpected events can change travel plans, such as flights not being on time, sudden weather changes or last-minute cancellations of other participants, leading to a specific tour not reaching the minimum.

    We can therefore not completely exclude uncertainties or minor inconveniences, but as soon as you adapt to the lack of haste in Greenland, you will find the country a fascinating and breathtaking destination.

    The Greenlandic people remain in many ways, unaffected by the influence of the Western culture and true to their own customs. As a result of this you may see things that you do not personally agree with, but which form a part of the culture and customs in Greenland. This may come in the form of food offered in restaurants, items for sale or the way the locals treat their dogs, which some people may find disturbing. It is important to remember that the dogs are working animals and not pets. However, you will find the people of Greenland very friendly and that generous hospitality has deep roots in the society.

    Climate

    Greenland is the world’s largest island at 810,810 square miles.  It boasts the Northern Hemisphere’s largest ice sheet – 694,981 square miles, which cover 85 percent of its total area.  The Greenland climate is arctic to sub-arctic, but the distance between north and south means there are tremendous differences in temperature and climate. Thanks to a very dry air, cool summers feel surprisingly comfortable.

    In general, summer temperatures are highest inland and coolest along the coasts. But you will be surprised to know that warm 20° C/ 70° F days are not uncommon during the summer!

    Clothing

    It is best to be prepared by wearing layered clothing. The outer layer should be wind and waterproof. Gloves and hats are recommended when sailing. It is a good idea to wear solid boots, waterproof shoes or rubber boots with a solid sole in the summer and winter. Clothing tends to be casual in Greenland and acceptable also in finer restaurants.

    Communication

    Greenland has a modern telecommunications infrastructure, and it is possible to access the internet at most hotels and many net cafes.

    Currency

    Danish Krone (DKK).

    Accepted credit, debit cards and ATMs

    These cards are valid at banks or ATMs although it’s wise to carry some cash as not all shops accept foreign credit cards: VISA, VISA PLUS-card, VISA Electron, Euro cheque card, Eurocard/Mastercard.

    Traveler’s checks are usually not accepted in Greenland.

    Electricity

    220 voltages is standard (as in much of Europe).

    Entering the country

    Although Greenland is a part of Denmark, a Schengen visa is not valid to travel to Greenland.  It needs to be specifically marked “Valid for Greenland” on the visa (if the Schengen visa is issued by a Danish Embassy and valid for Greenland).

    Valid travel ID or passport must be shown, when entering and leaving Greenland. American citizens do not require a visa for trips shorter than 3 months.

    Export restrictions

    It is illegal to import any art or artifact created from a marine mammal, including whalebone, walrus tusks (ivory) and narwhal tusks (also ivory) into the USA. For more information, contact a local tourist office.

    Import restrictions

    Greenland is not considered a European Union country. Information on what you can bring into the country is available in airports – although drugs, weapons, living animals – including pets and birds are not allowed.

    NB: From January 1, 2011 it is forbidden to bring any form of beer, wine and spirits with you when entering Greenland.

    Porterage service (baggage and luggage)

    There is usually no luggage porterage service available at airports, hotels or other accommodation in Greenland. Compared to other countries, Greenlandic hotels are small, and this service is simply not available.  Pack light and a good rule of thumb is to bring no more than what you can comfortably carry yourself for a short distance (like from a bus/shuttle into the hotel room).

    Time zones

    There is a four hour difference between Copenhagen and Greenland (Kangerlussuaq). When it is 10 am in Greenland it is 14 (2 pm) in Copenhagen. There is a two hour difference between the American East Coast and Greenland. When it is 10 am in Greenland it is 8 am EST in Baltimore.

     

  • Bus stops in Reykjavik

    A part of Reykjavik center is off limits to buses and coaches. The traffic ban includes tourist busses or coaches of any size, vehicles with group licenses and specialized vehicles, e.g. super-jeeps. Instead there are a dozen pick-up spots or bus stops.

    To make things easier, we have created a map and a list of all bus stops in the city center.

    Designated bus stops

    Bus stop 1 – Radhusid – City Hall

    (Location of Bus stop 1 in Google Maps)

    • Centerhotel Plaza
    • Chez Monique
    • Embassy Luxury Apartments
    • Hotel Hilda
    • Hotel Reykjavik Centrum
    • Kvosin Hotel
    • Reykjavik Downtown Hostel

    Bus stop 2 – Tjornin – The Pond

    (Location of Bus stop 2 in Google Maps)

    • Ambassade Apartments
    • Bergstadarstraeti Apartments
    • Castle House Luxury Apartments
    • Flying Viking Guesthouse
    • Luna Hotel Apartments – Amtmannstigur 5
    • Luna Hotel Apartments – Laufasvegur 6
    • Luna Hotel Apartments – Laufasvegur 17
    • Luna Hotel Apartments – Midstraeti 4
    • Luna Hotel Apartments – Spitalastigur 1

    Bus stop 3 – Laekjargata

    (Location of Bus stop 3 in Google Maps)

    • 3 Sisters Guesthouse
    • 1912 Guesthouse
    • Alfholl Guesthouse
    • Apartment K – Bergstadastraeti
    • Apartment K – Hverfisgata 14
    • Apartment K – Hverfisgata 37
    • Apartment K – Ingolfsstraeti 1a
    • Apartment K – Laugavegur 46
    • Apartment K – Lindargata 60
    • Apartment K – Skolastraeti 1
    • Apartment K – Thingholtsstraeti 2-4
    • Apartments Aurora
    • Apotek Hotel
    • Black Pearl
    • Captain Reykjavik Ranargata
    • City Center Hotel
    • Centerhotel Thingholt
    • Central Apartments
    • Centric Guesthouse
    • Domus Guesthouse
    • Gallery Central Guesthouse
    • Gray Tower
    • Guesthouse Butterfly
    • Guesthouse Odinn
    • Hotel Borg
    • Hotel Metropolitan
    • House Of Spirits
    • ION City Hotel
    • Konsulate Hotel
    • Lighthouse Apartments
    • Loft Hostel
    • Luna Hotel Apartments – Amtmannsstigur 5
    • Luna Hotel Apartments – Laugavegur 40
    • Ocean Comfort Apartments
    • Planet Apartments
    • Radisson Blu Hotel 1919
    • REY Apartments
    • Reykjavik 4you Apartments – Bergstadastraeti 12
    • Reykjavik Harbor Apartment
    • Room with a View
    • Skolabru Guesthouse

    Bus stop 4 – Midbakki harbour

    (Location of Bus stop 4 in Google Maps)

    • Exeter Hotel

    Bus stop 5 – Harpa Concert Hall

    (Location of Bus stop 5 in Google Maps)

    • Centerhotel Arnarhvoll
    • Radisson Blu Hotel 1919
    • Reykjavik EDITION

    Bus stop 6 – Safnahusid –The Culture House 

    (Location of Bus stop 6 in Google Maps)

    • Hotel Fron

    Bus stop 8 – Hallgrimskirkja

    (Location of Bus stop 8 in Google Maps)

    • Adam Hotel
    • Captain Reykjavik Bergstadatraeti
    • Eric The Red Guesthouse
    • Forsaela Apartments
    • Freyja Guesthouse
    • Gestinn
    • Guesthouse Aurora
    • Guesthouse Sunna
    • Hostel B47
    • Hotel Leifur Eiriksson
    • Hotel Odinsve
    • Inga’s New Guest Apartments
    • Loki 101 Guesthouse
    • Luna Hotel Apartments – Baldursgata 36
    • Mengi Apartments
    • Our House Guesthouse
    • Thomsen Apartments
    • Thor Guesthouse
    • Villa Guesthouse

    Bus stop 9 – Snorrabraut

    (Location of Bus stop 9 in Google Maps)

    • Centerhotel Laugavegur
    • Skuggi Hotel

    Bus stop 10 – Hlemmur

    (Location of Bus stop 10 in Google Maps)

    • 100 Iceland Hotel
    • 101 Guesthouse
    • 4th Floor Hotel
    • Alda Hotel Reykjavik
    • Alfred’s Apartments
    • Apartment K – Laugavegur 85-86
    • Guesthouse Von
    • Heida’s Home
    • Laugavegur Apartments
    • Local Apartments
    • OK Hotel
    • Phoenix Hotel
    • Reykjavik4you Apartments – Laugavegur 85
    • Stay Apartments – Laugavegur 139

    Bus stop 11 – Austurbaer

    (Location of Bus stop 11 in Google Maps)

    • Grettisborg Apartments
    • Guesthouse Snorri
    • Reykjavik Hostel Village
    • Stay Apartments Grettisgata
    • Stay Apartments Njalsgata

    Bus stop 12 – Hofdatorg

    (Location of Bus stop 12 in Google Maps)

    • Fosshotel Reykjavik
    • Storm Hotel
    • Tower Suites
    • Sif Apartments

    Bus stop 13 – Raudararstigur

    (Location of Bus stop 13 in Google Maps)

    • Centerhotel Midgardur
    • Hlemmur Apartments

    Bus stop 14 – Skulagata

    (Location of Bus Stop 14 in Google Maps)

    • 101 Hotel
    • 101 Skuggi Guesthouse
    • 41 – A Townhouse Hotel
    • BlackTower
    • Canopy Reykjavik by Hilton
    • Centerhotel Klopp
    • Centerhotel Skjaldbreid
    • Old Charm Reykjavik Apartments
    • Reykjavik Residence Hotel
    • Reykjavik Residence Suites
    • Sand Hotel
    • The Swan House Reykjavik Apartments

    BSI Bus Terminal

    (Location of Bus stop BSÍ in Google Maps)

    • 27 Soley
    • Guesthouse Anna
    • Guesthouse Baldursbra
    • Guesthouse Galtafell
    • Guesthouse Lena
    • Hotel Holt
    • Travel Inn Guesthouse

    Direct pick up

    • 105 A Townhouse Hotel
    • 22 Hill Hotel
    • A Part Of Reykjavik Apartments – Brautarholt 2
    • Alba Guesthouse
    • AR Central Apartments
    • AR Guesthouse
    • Arctic Comfort Hotel
    • Arcturus Guesthouse
    • Atlantic Apartments and rooms
    • B14 – Rooms and Apartments
    • B14 Hostel (Faxafen)
    • Bed and Books
    • Best Western Hotel Reykjavik
    • Blue House B&B
    • BSI Bus terminal
    • Bus Hostel
    • Cabin Hotel
    • Capital-inn
    • Circle Hostel
    • City Park Hotel
    • Downtown Reykjavik Apartments
    • Einholt Apartments
    • Eyja Guldsmeden
    • Fosshotel Baron
    • Fosshotel Lind
    • Fosshótel Raudara
    • Galaxy Pod Hostel
    • Grand Hotel Reykjavik
    • Grimur Hótel
    • Guesthouse Borgartun
    • Guesthouse Pavi
    • Guesthouse Summerday
    • Hilton Reykjavik Nordica
    • Hotel Gardur
    • Hotel Island
    • Hotel Klettur
    • Hotel Lotus
    • Hotel Orkin
    • Hotel Reykjavik Center
    • Icelandair Hotel Reykjavik Marina
    • Icelandair Hotel Reykjavik Natura
    • Igdlo Guesthouse
    • Kerno Apartments
    • Kex Hostel
    • Laugabjarg Guesthouse
    • Mosi Guesthouse
    • Nordurey Hotel City Carden (Hrisateigur 14)
    • Nordurstjarnan Guesthouse
    • Northern Comfort Apartments
    • Northern Lights Apartments
    • Oddsson
    • Pavi Apartments
    • Radisson Blu Hotel Saga
    • Rek Inn
    • Reykjavik City Hostel
    • Reykjavik Domestic Airport
    • Reykjavik Lights Hotel
    • Skarfabakki cruise terminal
    • Sport Hostel
    • Stay Apartments Bolholt
    • Stay Apartments Einholt
    • Stay Brilliant
    • Student Hostel – Gamli Gardur
    • The Capital Inn
    • Town House – Laugateigur
  • Practical information about Iceland

    Alcohol and smoking

    Wine, beer and spirits are sold in government stores called “Vinbudin”. The age limit for buying alcohol is 20 years.

    Smoking is not permitted in public buildings or other places open to the public. The age limit for buying tobacco is 18 years.

    Business hours

    Banks are open from 09:15 to 16:00.  As general rule offices are open from 09:00 to 17:00, in some cases during the summer these hours are from 08:00 to 16:00.

    Shops are open from 09:00 to 18:00 on weekdays. Kringlan and Smaralind shopping malls, as well as souvenir and some bookshops in the city center are open on weekends.

    Car rentals

    The driver must present a valid driver’s licence held for a minimum of one year at the time of rental.

    While nearly all national driver’s licenses are recognized in Iceland, it’s essential to have a driver’s license in Roman script. Otherwise an international driver’s license is necessary.

    The minimum age for rentals in Iceland is 20 years for passenger car. For 4WD and minibuses the minimum age is 23 years.

    A credit card in the main driver’s name is required for booking and renting a vehicle.

    Credit cards

    The major credit cards in Iceland are Visa and MasterCard, although other cards are widely accepted as well. Credit cards are accepted in most shops, restaurants and organisations. You will need to enter your PIN number when using credit cards, so please make sure you know your PIN number when traveling in Iceland.

    Currency and money exchange

    The Icelandic monetary unit is the “krona” (ISK). Coins are in denominations of: 100 kr. 50 kr, 10 kr, 5 kr, 1 kr. Bank notes are in denominations of: 10.000 kr, 5.000 kr, 2.000 kr, 1.000 kr and 500 kr. All major currencies can be exchanged at the airport, banks and currency exchange bureaux.

    Electricity

    Icelandic electrical standards are European (50Hz, 240 volts) so many North American electrical devices will require converters. Plugs are generally two-pinned, so devices brought in from the UK and North America will require adapters.

    Health care

    Medical assistance and health care are readily available in Iceland.

    Hotel rooms

    Iceland Travel chooses hotels in Iceland that have an established reputation for offering good service to guests.  Hotels are clean and comfortable, with friendly English speaking service and in the countryside are often located in beautiful natural areas.

    Hotel rooms are often smaller in size when compared to hotel rooms in countries such as the USA or Canada.  Double occupancy rooms usually have twin beds.  If a double bed is requested these are often two twin beds connected together to make one comfortable bed.  Some quality standard hotels, mainly in the Reykjavik area, offer rooms with queen size beds.  King size beds are not available at most hotels.

    Language and people

    The Icelandic population is around 375.000, with approximately 2/3 of the population living in the greater Reykjavik area. Icelanders are friendly and a welcoming nation, enormously proud of their country and eager to show it to visitors. The spoken language is Icelandic and has changed very little since the settlement; however, English is widely spoken and understood.

    Major cultural events 

    Please note that the following established cultural events could result in restricted vehicle access to the Reykjavik’s city center and that some service sectors might have surcharges during these events:

    17th of June (Independence day)

    Culture night/Reykjavik marathon (3rd weekend in August)

    Iceland Airwaves (beginning of November)

    Porterage service (baggage and luggage)

    There is limited luggage porterage service available at hotels in Iceland. It can be requested and pre-ordered at 4 star hotels in Reykjavik and Akureyri, however not guaranteed.

    Compared to other countries, most Icelandic hotels are small, and this service is simply not available.  Pack light and a good rule of thumb is to bring no more than what you can comfortably carry yourself for a short distance (like from a bus/shuttle into the hotel room).

    Passport and Visa

    All travelers must ensure that they have a valid passport and all required visas. The passport should be valid for the proposed duration of stay. Travelers should check whether any additional period of validity on the passport beyond this is necessary.

    However, as regulations can change with little or no prior notice, or for any unexpected delay to return date, we recommend that a passport is valid for at least three months after departure.

    Phone calls

    The international code for calling Iceland is 354 followed by the telephone number. To call internationally from Iceland, first dial 00 followed by the country code and telephone number.

    Taxis

    Taxis accept all major credit cards and should to be reserved in advance. The front desk of hotels will gladly help with calling a taxi.

    At Keflavik airport, Reykjavik domestic airport, Akureyri airport, Egilsstaðir airport and in some major cities and towns there are taxi stations where travelers can line up to get a taxi. Uber is not available in Iceland.

    Tipping

    In Iceland gratuity is always included in the bill, therefore tipping is not required. This applies to everything: restaurants, taxis, cafés, room service and more. However in the case of exceptional service, Icelanders appreciate a tip and will gladly accept it.

    Tipping for guides and drivers

    While tips are not necessary, it is customary to provide guides and drivers a tip to show appreciation for good service, especially on multi-day tours.

    Tax-free shopping/tax refund

    A refund of the local Value Added Tax is available to visitors to Iceland. The refund will result in a reduction of up to 15% of the retail price, provided departure (of the goods) from Iceland is within 90 days after the purchase.  The purchased amount must be no less than ISK 4.000- (VAT included) per sales receipt, and all goods (except woolens) must be packed in sealed bags or containers.

    Time Zone

    Iceland is on Greenwich Mean Time (GMT) throughout the year, and does not adjust to daylight saving time.

    Travel Insurance

    Please note that individual travel insurance is not included in the tour prices. It is therefore important that travelers arrange for their own travel insurance before visiting Iceland. We consider adequate travel insurance to be essential.

    Iceland Travel cannot accept responsibility for any cost for you or any of your travel party that may incur as a result of failing to take out insurance cover. It is the travelers responsibility to ensure that the insurance covers all activities during the holiday, for example, water sports, riding tours, snow scooter tours and winter sports. Please read the insurance policy carefully and keep it with you.

    Iceland Travel’s road trips/self-drive packages include basic insurance (CDW).

    Travelling with pets

    Iceland is one of the few European countries without rabies, therefore traveling to Iceland with a dog or cat requires a strict application process with several forms, an import application fee, and four weeks of quarantine.

     

  • How does the FlyBus from Keflavik International Airport to Reykjavik run?

    The FlyBus operates in connection with all arriving flights and a seat is always guaranteed. The FlyBus departs from Keflavik Airport 35-40 minutes after each flight arrival.

    Tickets are sold at a booth and in a ticket automat in the arrival hall at Keflavik airport – located to the right after customs. If travelers have already pre-booked and have a voucher/reference number, it needs to be exchanged for a ticket in the booth, before boarding the bus.

    The bus drives to BSI Bus Terminal in Reykjavik, where travelers can board smaller busses that take them to some of the major hotels and guesthouses in Reykjavik. Total duration of the trip is 50-75 minutes from the airport to the accommodation.

  • Do Icelandic people speak English?

    The majority of Icelanders, especially the younger generation speaks fluent English and many speak several other languages, including Spanish, German, Danish or French. Most welcome the opportunity to practice their knowledge – so don’t by shy to approach and ask for directions!

  • When is it daylight in Iceland?

    The sun barely sets in the summer, it’s virtually light around-the-clock at the peak of summer in June and July so visitors arrive to a bright midnight sky. In mid-winter it gets very dark, with daylight only about 4-5 hours a day in December and February.  However spring and autumn has more or less normal daylight of 11-13 hours in Iceland.

    We have categorized the weather and daylight by months in one blog, for an easy over-view of this common question.

  • What currency do you use for your pricing?

    Our prices are in Euros and Dollars.  Contracts with our partners needs to be in one currency only, it’s not possible to buy one product in one currency and another product in another currency.

  • What is the cost breakdown of the hotel and rental car?

    The package prices are based on a per person per night (for car and accommodation). These prices are calculated on an average price for the accommodation bought by the company in whole throughout a given period and the prices for the rental car. Prices will also be affected by the accommodation selected, whether it be comfort, economy, or budget.

    So an itemized cost would be:

    • 2 people in a car type 5.1 and accommodation w/ facilities: EUR xxx per person per night
    • 4 people in a car type 5.1 and accommodation w/ facilities: EUR xxx per person per night
  • Can I use my credit card in Iceland?

    Absolutely! Icelanders in general don’t use cash, so both major credit cards and debit cards are widely accepted in Iceland, from taxis to restaurants and shops to petrol stations. Just keep an eye out for the credit card stickers on the doors. Unlike some other countries, there is no credit card minimum for purchases in Iceland.

    Sometimes concert or shows at smaller venues will only accept cash.  Some museums may only accept debit cards.

    So it’s highly recommended to withdraw a small amount of the Icelandic currency, krona, from an ATM once landed in Iceland.

  • What about the electricity in Iceland?

    Electrical standards in Iceland are European – 50 Hz, 240 Hz. The plugs are two-pin European plugs, so devices from North America and the UK will require adapters/converts.

  • Does my cell (phone) work in Iceland?

    All European phones will work but most North American phones won’t, because Iceland is on the European system. However, if you have an unlocked phone, you may use an SIM card from Iceland – Vodafone, Siminn, and Nova are the largest providers in Iceland.

    It’s possible to buy a data/internet package on www.icelandair.is, or find one of the retailer locations for the providers.

  • Insurance for rental cars

    We recommend buying a Front Windscreen Protection (WP) and Sand & Ash Protection (SA) as extra insurances. Both are only available at the car rentals directly and cannot be booked in advance.

    Car Hire Insurance Driver’s License

    The driver must present a valid driver’s licence held for a minimum of one year at the time of rental.
    An International Driving Permit (IDP) / International Driving License (IDL) is also required if the national driver’s licence is not in Roman script. This is required for translation purposes and may only be used in conjunction with a national driving licence.

    For vehicles for 9-10 seats or more (varies from car rental), the driver is responsible for having a valid driving licence for those vehicle types (a D driving licence or a B licence).

    Third Party Liability

    Third-party liability insurance and accident insurance for owner and driver will consist of the amount stipulated by Icelandic law at any given time. The Renter’s own risk (also termed as “deductible”, i.e., the amount that must be paid out of pocket by the Renter for covered losses before an insurance company pays a claim) with regard to damage to the vehicle amounts up to the full value of the vehicle.

    Collision Damage Waiver (CDW)

    This option limits your financial liability for damage to the vehicle, its parts and accessories, except theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.

    If CDW is declined, you will be responsible for damage up to the full value of the vehicle.

    CDW Non-Waivable Excess. All rentals are subject to a non-waivable excess (N.W.), ranging from 230.000 ISK to 380.000 ISK depending on the vehicle group rented, for which you are responsible in the event of damage to the vehicle during the rental.

    If you choose to rely on your credit card for cover, we strongly recommend that you fully understand the terms and conditions of any cover provided by your credit card company before you decline any of our optional services.

    Super Collision Damage Waiver (SCDW)

    The purchase of SCDW in addition to CDW reduces the non-waivable amount. Ranging from 25.000 ISK to 55.000 ISK for all other vehicles. SCDW is available at the rental desk and cannot be booked in advance.

    Collision Damage Waiver (CDW) and Super Collision Damage Waiver (SCDW)

    The amounts of N.W fees vary, depending on how high the amount of damage they apply to. In respect of N.W fees and to which damage amounts such payments apply, a reference is made to the damage pricelist at any given time.

    The payment of an N.W fee does not reduce the Renter’s N.W because of damage to the vehicle in instances listed in full detail in the rental terms and conditions.

    CDW & SCDW do NOT cover:

    – intentional damage or damage owing to gross negligence by the driver;

    – damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or otherwise incapable of controlling the vehicle in a secure manner;

    – damage owing to racing or test driving;

    – damage owing to war, revolution, civil unrest or rioting;

    – damage inflicted by animals;

    – holes burned into seats, carpets or mats;

    – damage affecting only wheels, tires, suspension, batteries, glass ( except for windscreens when additional insurance is taken),radio receivers or loss by theft of parts of the vehicle and damage resulting there from;

    – damage caused by driving on rough road, such as damage to the vehicle’s transmission, drive, or other components in or attached to the chassis; damage to the chassis resulting from the vehicle bottoming on rough roads as a result of ridges left by road graders; stones lodged in the road surface or at the edge of the roadway. The same applies to damage from stones being thrown up and striking the underside of the vehicle during driving,

    – damage resulting from driving in places where the vehicle is not permitted to be driven, such as tracks, rough trails, in snowdrifts, on ice, across un-bridged rivers or streams, on beaches, on causeways accessible only at low tide or in other off-road areas. However, compensation will be paid for damage resulting from the driver being forced to leave the roadway, e.g. for roadside repairs.

    – damage to passenger vehicles that occurs during driving on roads marked F on official maps;

    – damage caused by sand, gravel, ash, pumice, or other earth material being blown onto the vehicle;

    – water damage to the vehicle; also damage caused by sea spray/seawater if the vehicle is transported by sea

    Theft Protection (TP)

    Theft Protection is included in the Iceland Travel self drive packages. It limits your financial liability for loss or theft of the Hertz vehicle, its parts and accessories. It is used in accordance with the terms and conditions of the rental agreement.

    TP non-waivable excess.

    All rentals are subject to a non-waivable excess fee, ranging from 230.000 ISK to 380.000 ISK, depending on the vehicle rented, for which you are responsible in case of loss or theft of the vehicle during the rental.

    Front Windscreen Protection (WP)

    This option will eliminate the Renters financial liability for damages, caused by gravel, on the front window and headlights. WP cannot be booked in advance and can only be purchased in combination with SCDW and is not sold seperatly.

    Price per day for WSP is approx. 1.000-1.700 ISK.

    Sand and Ash Protection (SA)

    This option limits the Renters financial liability for damages caused by ash and sand. SA is available at the rental desk and cannot be booked in advance. SA can only be purchased in combination with CDW and is not sold separately.

    These kinds of damages are uninsurable so by purchasing SA protetction the client reduces his self-risk down to the same level as the CDW.

    Price per day for SA is approx. 1.600-2.300 ISK.

    SA non-waivable excess (N.W).

    When getting the SA, the same non-waivable rules will apply as if those insurances are bought separately.

    Damage Car Transport

    The renter will always have to cover the cost for transporting the damaged vehicle.

    Updated 25. January 2019.

  • How do your road trips/self-drive tours work?

    Our road trips, also known as self-drive tours, are self-guided tours of Iceland. Every road trip includes car rental with unlimited mileage and CDW, in-car unlimited wifi, accommodation, and exclusive use of the Iceland Travel Companion app (down-loaded on guest’s device). Additional activities may be purchased to enhance the trip. Read more about our road trips.

    Please note that to rent a car in Iceland, the driver’s must have a valid driving licence.

    The driving distance each day depends on the length of stay and how much guests want to cover. We strive to find the most suitable itinerary so that our guests have the opportunity to relax and are not subjected to driving the whole day. Our aim is to keep driving under 2-3 hours each day, though depending on the distance between hotels, it may be up to 4 hours a day.

    Our winter self drive packages are expertly designed to be relaxed, to follow the safest routes, and take note of the minimal daylight hours, especially during the darkest time of November-February.

    If special circumstances require emergency assistance, we have a 24-7 emergency phone for guest who are already travelling in Iceland. If the emergency is connected to the vehicle then the car rental provides an emergency phone as well.

  • Driving in winter

    “If you don’t like the weather, wait 5 minutes,” is a common saying in Iceland. It applies year-round but is especially important for winter travel.

    The short daylight in Iceland during winter, especially from November until February, restricts driving and the time for sightseeing. When planning each day’s travel, please take this into account, to ensure to visit interesting sites in daylight.

    It‘s very important to check the weather forecast on a daily basis. Travelers can check the forecast from the Icelandic Met Office or obtain information from accommodation front desk staff.

    It’s also vital to be prepared for all types of weather as the weather conditions can change in the blink of an eye.. This means bringing warm layers of clothing, stocking up on drinks and refreshments and keeping the car filled up with fuel.

    Winter roads can get slippery and snowy. Always keep the speed according to road conditions, look ahead and maintain a safe distance from the vehicle in front. In a heavy snow or a snowstorm, the yellow sticks or markers on the sides of the roads will help with navigation.

    Hunting for the northern lights is very popular during a visit to Iceland. We highly recommend checking out the Aurora Forecast.  Many hotels in the countryside offer a Northern Lights wake-up service.

    Check out Iceland Travel’s selection of winter road-trips, all expertly designed for freedom and flexibility.

  • Is driving in Iceland safe?

    Yes, it is quite safe when a few things are kept in mind when driving in Iceland.

    The speed limit in populated areas is usually 50 km/hr. Speed limit signs are not posted unless it is other than 50 km/hr. The speed limit is often 60 km/hr on thruways, but in residential areas it is normally only 30 km/hr. The main rule on highways is a speed limit of 80 km/ hr on gravel roads and 90 km/hr on paved roads. Signs indicate if other speed limits apply, such as if there are road constructions ahead. If the speed limit is exceeded, high penalties will be imposed.

    The surface on the gravel roads is often loose, especially along the sides of the roads, so travelers should drive carefully and slow down whenever approaching an oncoming car. The mountain roads are also often very narrow, and are not made for speeding. The same goes for many bridges in the country-side, which are only wide enough for one car at a time.

    Special warning signs indicate danger ahead, such as sharp bends, animals roaming or a one-lane bridge ahead, but there is generally not a separate sign to reduce speed.

    Please choose a safe speed according to road and weather conditions.

    Watch out for the animals on or near the roads. Sheep and horses roam free in the summer, and they are often seen wandering on rural roads.

    Off road driving is illegal in Iceland, so never drive outside the marked roads. It can take centuries for nature to heal the wounds caused by careless driving.

    All passengers are required by law to use safety-belts and there are penalties for breaking this law.

    Please note that driving under the influence of alcohol is considered a serious offence in Iceland. The threshold for alcohol testing is very low and there are severe penalties for breaking this law.

    Browse through Iceland Travel’s selection of self-drive packages, each designed to showcase the best of Iceland’s beauty.

     

  • Do travelers need an international driver’s license to drive in Iceland?

    The driver must present a valid driver’s licence held for a minimum of one year at the time of rental. An International Driving Permit (IDP) / International Driving License (IDL) is also required if the national driver’s licence is not in the Roman script.

    View Iceland Travel’s selection of self-drive packages, to discover the majestic charm of Iceland’s nature.

FAQ

  • Accommodation types in Iceland

    Quality and flexibility are an important factor for Iceland Travel. That is why we offer our customers to choose between different accommodation categories.

    • Budget
    • Comfort
    • Quality
    • Superior upgrade (only available for self-drive/road trip packages)

    We choose accommodations based on value for money, location and service providedPlease note that accommodation is always subject to availability.

    Budget

    If the goal is to lower the travel cost, our budget accommodation category is a great fit. These are a combination of simple hotels, farm-stays and guesthouses. The room itself is private for each guest, has made-up beds, and some rooms also have washbasins. Showers and toilets are shared with other guests.

    • Shared bathroom and shower facilities
    • Budget hotels, guesthouses and farm-stays
    • A very local way to travel
    • Breakfast included

    Comfort

    The comfort category accommodation offers the chance to travel economically around Iceland. In the countryside these are a combination of standard hotels, farm-stays and guesthouses. In Reykjavik, the accommodation is a 3-star hotel. All rooms have private bathroom facilities.

    • Private facilities
    • Economical hotels, guesthouses and farm-stays
    • A 3-star hotel in Reykjavik
    • Breakfast included

    Quality

    Our quality category accommodations allows for a stay in the most comfortable accommodation each area has to offer. The stay is in pleasant guesthouses and hotels where all rooms have private facilities. In Reykjavik, the accommodation is a 4-star hotel.

    • Private facilities
    • Comfortable hotels, guesthouses and farm-stays
    • A 4-star hotel in Reykjavik
    • Breakfast included

    Superior (self-drive/road trip option)

    With a special supplement, it’s possible to upgrade from the quality category accommodation into a superior one. This usually means an upgrade from a standard to a superior room in a quality category hotel. It’s possible to upgrade for the full duration of the trip or just on selected nights.

    Good to know

    • Our hotel bookings always include breakfast unless otherwise stated.
    • Room size in Icelandic hotels is often smaller compared to hotels in other countries (such as the USA or Canada).
    • Standard rooms usually have two twin beds or one full bed. Some higher category hotels may have queen size beds. King size beds are not common in Iceland.
    • Triple rooms are not common in Iceland, especially outside Reykjavik. These might be a double/twin room with an extra bed and are often smaller compared to triple rooms in other countries.
  • How long are the stops on your scheduled tours? Is there time to go hiking?

    The length of the stops in our scheduled multi-day tours are not set in stone. They vary from site to site, and depend upon weather, route, group size and the mobility of guests. We suggest timings to our guides, but trust them, as the leaders of the trip, to decide and announce the length of each stop. We love hiking and so do our guides!  So there will be plenty of time for hiking throughout the tour.

    Browse through our variety of guided tours, that are all crafted to offer the best Iceland has, summer or winter

     

  • What about Iceland ?

    Geologically speaking Iceland is Europe’s youngest country and the second largest island, around 103,000 sq.km. Iceland was the last European country to be settled by man and the present population is approx. 375.000.

    Half of Iceland’s population lives in the capital Reykjavik and its neighboring towns in the southwest. The center of the country and highlands are uninhabited.

    In Iceland you find unique, rugged, wild, amazing and the greatest contrasts possible in Mother Nature. Glaciers, craters, Geysers (hot springs), active volcanoes, black sand beaches and extensive lava fields are among  the many things the island hast to offer.

    Our guides to each part of Iceland is a great way to learn more about the country.

  • Where is Iceland?

    Iceland is the westernmost country in Europe, lies midway between North America and mainland Europe, and its northern coast is just below the Arctic Circle.

    If you want to learn more about this tiny island in the North Atlantic, here is the basic feature on Iceland.

  • What are the Icelandic people like?

    Quite Scandinavian, honest, sarcastic, exceptionally friendly, highly educated, sophisticated and very modern. Many will want to know what you think of their homeland so expect to be asked “how do you like Iceland” the minute you step out of the airplane.

  • What is there besides nature in Iceland?

    The biggest part of the experience when travelling to Iceland is obviously the amazing contrasts of the Icelandic nature and the peaceful solitude, but far from being the only thing! The cities of Reykjavik and Akureyri are lively, safe, modern, and sophisticated and the nightlife and cultural activities have earned an exciting reputation.

    Wining and dining is exceptional in Iceland and cultural and art events are plentiful throughout the year.

    There are plenty of things to do and various activities to enjoy all around the country, to suit every taste.

     

     

  • How expensive is Iceland?

    Some people may say that Iceland is very expensive, while others may say that it is not too bad. We have accumulated a list of common purchases below to get an idea of cost of items and food in Iceland.

    Milk : ISK 180 / $ 1,4
    Gasoline (1 liter / 0.25 gallon) : ISK 315 / $ 2,5
    Soda drink : ISK 400/ $ 3
    Hot dog (with cola) : ISK 800 / $ 6
    Cigarettes (pack of 20) : ISK 1.500 / $ 12
    Beer in a bar or restaurant : ISK 1.500 / $ 12
    Hamburger with french fries and soda : ISK 2.500 / $ 20
    12″ pizza : ISK 3.500,- / $ 25
    Vodka bottle 500 ml : ISK 5.500,- / $ 45
    3 course dinner in an upscale restaurant : ISK 11.000- / $ 85
    Wool sweater : ISK 35.000,- / $ 280

    The most bang for the buck, is to opt for the grocery stores or smaller gas station with sandwiches and other hot options in order to save on meals. Another great idea is to look out for lunch deals as the main meal of the day, and eat something lighter in the evening.  There are also some relatively cheap restaurants in Reykjavik, when in the outskirts.

  • What is the tipping policy in Iceland?

    Service and VAT are invariably included in prices in Iceland and tipping is never required. However, if guests are very pleased with the service, Icelanders are generally not offended if they are offered tips, but it is not necessary.

  • What is the currency in Iceland?

    The currency in Iceland is the Icelandic Krona – ISK. Please check for online rates to see what the conversion to your local currency would be.

  • What is a bonfire tour?

    The Icelandic New Year’s Eve is considered one of the world’s most breathtaking New Year’s celebrations.

    The traditional Brenna bonfires of New Year’s Eve have their origins in the Middle Ages when people built bonfires to burn the old things they no longer needed.

    In Reykjavik there are several bonfires around town where inhabitants gather, shoot off fireworks, sing and dance as they wait for the New Year to come in. At midnight the skies open with thousands of fireworks set off across the city by families.

     

  • I want to learn more about the seasons and climate in Iceland, including the best time to see the northern lights and the midnight sun.

    Iceland’s weather is cool, and the Icelandic climate is temperate. The warm North Atlantic current ensures generally higher temperatures than in most places of similar latitude in the world. Iceland’s winters are mild and windy while the summers are cool which is typical for Scandinavia.

    There are some variations in the climate between different parts of the island. Oftentimes, the south coast is warmer, wetter and windier than the north. Snowfall in winters is more common in the north of Iceland. The weather in Iceland can be notoriously variable.

    The Icelandic winter is relatively mild for its latitude. The southerly lowlands of the island average around 0 °C (32 °F) in winter, while the highlands tend to average around −10 °C (14 °F). The lowest temperatures in the northern part of the island range from around -25 to -30 °C (-13 to -22 °F).

    Late August through late April is the best time to see the Northern Lights. The midnight sun is best seen around the summer solstice in June; however, the days are quite long in late May through early August.

    Still curios about Iceland’s seasons and climate?  In addition our handy guide about the Northern Lights is a wealth of resources.

     

     

  • What taxi service can I use while I am in Iceland?

    There are several 24 hour taxi companies in Reykjavik, just a phone call away from anywhere in the city. All taxis have official mileage meters and taxi fares are charged at standard rates. Some taxi companies offer special prices on transport to and from Keflavik Airport, which is just an hour’s drive from Reykjavík city centre.

     

    Hreyfill (All year)

    tel: +354 5885522 
    Or download the app

    BSR (All year)

    tel: +354 5610000 

     

    Borgarbílastöðin (All year)

    Tel: +354 552 2440

     

    Airport Taxi (All year) – specializes in tours

    Tel: +354 5201212

  • What are the swimming pools like?

    Swimming is very popular year-round in Iceland. The Reykjavik area has more than 10 high-quality outdoor swimming pools and there are outdoor swimming pools in most towns and villages around Iceland. The pools are filled with water from natural geothermal hot springs. Many pools also have saunas, steam baths, and various “hot pots” with water temperatures ranging from 36 to 44 C (96 to 112 F). Most pools also have children’s areas with slides and water toys.

    Check out our list of the best pools in Iceland.

  • Where in Reykjavik can travelers access the internet?

    Icelanders are very tech-savvy and like to keep up with the newest technology when it’s comes to cell phones.

    Most of Reykjavik’s cafés, hotels and restaurants (and around the country in general) offer free wi-fi.  As long as travelers are a paying customer, any public place with a locked wi-fi network will give out the password.

     

  • What timezone is Iceland on?

    Iceland is on Greenwich Mean Time (GMT) all year around, and does not observe Daylight Saving Time (DST).

    At 12:00 (noon) in Iceland the time around the world would be:

    City Winter Summer
    Chicago 06:00 07:00
    Los Angeles 04:00 05:00
    New York 07:00 08:00
    São Paulo 10:00 11:00
    Sydney 22:00 23:00
    Tokyo 21:00 20:00
    Copenhagen 14:00 13:00
    London 13:00 12:00

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