Frequently Asked Questions

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Popular Questions

Do you need medical assistance?
Driving in winter
How can I help protect the Icelandic Nature?
Where are the bus stops in Reykjavik Center for transfers and day tour pickup and drop off?

Faqs

How does my client use the Iceland Travel App for escorted tours?
What about Tax-free shopping/Tax Refunds?
Insurance and health care
Porterage at the airport and at hotels?
Is alcohol expensive in Iceland?
Major Cultural Events: Surcharges & Traffic Restrictions
Traveling with pets
Business Hours & Shopping
What is the Iceland Travel App?
Do you need medical assistance?
Who are Iceland Travel´s operation partners?
Driving in winter
How can I help protect the Icelandic Nature?
Accommodation types in Iceland
Where are the bus stops in Reykjavik Center for transfers and day tour pickup and drop off?
What are hotel rooms like in Iceland?
What is there besides nature in Iceland?
What are the daylight hours and when can I experience the midnight sun in Iceland ?
What to pack and wear in when in Iceland
How can I travel Sustainably in Iceland?
Facts about Iceland
How do I get from Keflavik International Airport to Reykjavik?
How long are the stops on your guided tours?
Rental cars – Insurance and Requirements
Can I use my mobile phone in Iceland ?
What type of electricity does Iceland use?
What is the local currency and can I use my credit card?
What is the tipping policy in Iceland?
How do the self-drive tours work?
Does Iceland Travel organize International and domestic flights?
Where can I find a Taxi?
What is the public bus system like in Reykjavik?
Driving in Iceland
How can I add on an optional activity to an escorted tour?
What are the seasons and climate like?
What is Iceland Travel’s environmental policy?
What is Icelandic food like?
What languages are spoken in Iceland?
What timezone is Iceland on?
Do travelers need a passport or visa?
What are the swimming pools like?
Are there any safety concerns?
Is it safe to drink the tap water in Iceland? What is the smell in the hot water?
How late are restaurants and bars open?
When is the best time to see the northern lights?
My client is supposed to go on a northern lights hunt. What happens if they don’t see them?
I need help with my client’s escorted tour, self drive, short-break or day tour reservation
I am not finding a tour that suits my client’s needs
What is the difference between a driver and a driver-guide
How do I cancel a booking and what are your cancellation charges?
Can my clients upgrade a room when I book a hotel?